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More about the patent "Customisation of consumer service level at a contact centre according to influence credentials on a social networking site, e.g. facebook "
ID: GB-2479825-A


Danger Rate by editors: -87 (no image)


Assignee: Avaya Inc

Inventors: George William Erhart, David Joseph Skiba, Valentine C Matula

Class: Keywords_Specific

Tags: Social Media.

Filing: 2011-04-19

Priority: 2009-11-20

Publication: 2011-10-26

Granted: 0000-00-00


Original image:
Customisation of consumer service level at a contact centre according to influence credentials on a social networking site, e.g. facebook  - GB-2479825-A

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SOCIALITY AIMS TO EXPLOIT INTELLECTUAL PROPERTY LAWS FOR MONITORING AND REGULATING HAZARDOUS INFORMATION TECHNOLOGY. AS AN ARTISTIC PROVOCATION, IT PROPOSES THE DEMOCRATIC BANNING OF SOCIALLY HARMFUL INVENTIONS THAT EMPLOY DEVIOUS PSYCHOLOGICAL AND PROFILING TACTICS THROUGH ARTIFICIAL INTELLIGENCE, ALGORITHMS, DATA MINING, SOCIAL MEDIA, USER INTERFACES AND TRACKING, IN FAVOR OF A MORE ETHICAL USE OF TECHNOLOGY.
This is a socially engaged Internet artwork by Paolo Cirio.