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More about the patent "Methods and systems for automatic analysis of conversations between customer care agents and customers "
ID: US-9645994-B2


Danger Rate by editors: 83


Assignee: Conduent Business Services, Llc

Inventors: Arvind Agarwal, Saurabh Kataria, Tong Sun, Sumit Bhatia

Class: G06N99/005;G06Q50/01

Tags: Learning Machines; Social Networking.

Filing: 2014-12-09

Priority: 2014-12-09

Publication: 2017-05-09

Granted: 2017-05-09


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Methods and systems for automatic analysis of conversations between customer care agents and customers  - US-9645994-B2

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SOCIALITY AIMS TO EXPLOIT INTELLECTUAL PROPERTY LAWS FOR MONITORING AND REGULATING HAZARDOUS INFORMATION TECHNOLOGY. AS AN ARTISTIC PROVOCATION, IT PROPOSES THE DEMOCRATIC BANNING OF SOCIALLY HARMFUL INVENTIONS THAT EMPLOY DEVIOUS PSYCHOLOGICAL AND PROFILING TACTICS THROUGH ARTIFICIAL INTELLIGENCE, ALGORITHMS, DATA MINING, SOCIAL MEDIA, USER INTERFACES AND TRACKING, IN FAVOR OF A MORE ETHICAL USE OF TECHNOLOGY.
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